Terms and Conditions
Welcome to Lusana Footwear. These Terms and Conditions govern your use of our website, lusanafootwear.com, and your relationship with us. By accessing, browsing, or making a purchase on our site, you agree to be bound by these terms. We kindly ask that you read this document carefully before using our services. If you do not agree with any part of these terms, please refrain from using our website. These terms are designed to ensure a clear, fair, and secure environment for all our customers.
1. Acceptance of Terms
By using lusanafootwear.com, you confirm that you have read, understood, and accepted these Terms and Conditions in their entirety. We reserve the right to update, modify, or replace any part of these terms at our sole discretion. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the website following the posting of any changes constitutes your acceptance of those modifications. The most current version of the terms will always be available on this page.
2. Eligibility and Account Responsibility
To place an order or create an account on our website, you must be at least 18 years of age or the age of legal majority in your jurisdiction. By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Product Information and Accuracy
We strive to provide accurate and up-to-date information regarding our products, including descriptions, images, sizes, colors, and materials. However, we do not warrant that product descriptions, images, or other content on our website are entirely accurate, complete, reliable, current, or error-free. Colors may vary slightly depending on your screen settings and device. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Returns Policy.
4. Pricing and Availability
All prices displayed on lusanafootwear.com are in the currency indicated on the website and are subject to change without prior notice. We strive to ensure that all pricing information is accurate, but errors may occasionally occur. In the event that a product is listed at an incorrect price due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders placed at the incorrect price. We also reserve the right to limit the quantities of any products we offer and to discontinue any product at any time. We cannot guarantee that a particular product will always be available in stock.
5. Order Acceptance and Cancellation
When you place an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. Upon placing an order, you will receive an order confirmation email acknowledging your submission. Please note that this email does not constitute acceptance of your order; it is merely a confirmation that we have received it. Acceptance occurs only when we dispatch the products and send you a shipping confirmation. We reserve the right to cancel any order prior to dispatch for any reason.
6. Intellectual Property Rights
All content on lusanafootwear.com, including but not limited to text, graphics, logos, images, product designs, software, and code, is the exclusive property of Lusana Footwear or our licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, perform, publish, or create derivative works from any content on our website without our prior written consent. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.
7. Prohibited Activities
When using our website, you agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or these Terms and Conditions.
- Interfering with or disrupting the security, integrity, or performance of our website or services.
- Attempting to gain unauthorized access to any portion of our website, servers, or systems.
- Using our website to transmit any harmful, malicious, or disruptive code, including viruses, worms, or Trojan horses.
- Engaging in any fraudulent activity or misrepresenting your identity or affiliation.
- Using any automated system, including robots or spiders, to access our website without our prior permission.
8. Disclaimer of Warranties
Our website and all products, services, and content provided through it are offered on an “as is” and “as available” basis without any warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, secure, or error-free, or that any defects will be corrected. You acknowledge that your use of the website is at your sole risk.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Lusana Footwear and our directors, employees, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website, the products purchased, or these Terms and Conditions. This limitation applies regardless of the legal theory under which the claim is brought, whether in contract, tort, negligence, or otherwise. In any event, our total liability to you for all claims arising out of these terms shall not exceed the total amount paid by you for the products in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Lusana Footwear and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms and Conditions, your violation of any law, or your use of our website.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. By using our website, you acknowledge and agree that we shall not be liable for any loss or damage caused by your use of any third-party services. We strongly encourage you to review the terms and policies of any third-party websites you visit.
12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Lusana Footwear operates, without regard to its conflict of law provisions. Any dispute arising out of or relating to these terms, your use of the website, or your purchase of products shall be resolved through binding arbitration or in the appropriate courts of competent jurisdiction. You agree to submit to the exclusive jurisdiction of such courts for the resolution of any disputes.
13. Severability and Waiver
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Lusana Footwear regarding your use of lusanafootwear.com and supersede all prior agreements, understandings, or representations, whether written or oral.
Thank you for choosing Lusana Footwear. We are committed to providing you with exceptional products and service, and we appreciate your cooperation in adhering to these terms. Should you have any questions or concerns, please do not hesitate to reach out to us through our website.
